CRM now adapts to your business

Answer

Customers, appointments, and services can now use wording that fits your business. Choose the wording that best fits your work. You can change your business type later in Settings. Changing profiles does not delete or transform your customers, appointments, sales, or payment records.

Key facts

Business type
15 · Built for many ways of working
General CRM
Manage customers, appointments, sales, and payments in one place.
Choose your business type
You can change your business type later in Settings. Changing profiles does not delete or transform your customers, appointments, sales, or payment records.

Built for many ways of working

Business typeBuilt for many ways of working
General CRMCustomers · Appointments · Products & Services
Driving Instructor / Driving SchoolStudents · Lessons · Lessons & Packages
Tutor / Private TeacherStudents · Lessons · Courses & Packages
Clinic / PractitionerPatients · Visits · Services
Designer / Creative StudioClients · Meetings · Services & Packages
Freelancer / ConsultantClients · Meetings · Services & Packages
Personal Trainer / CoachClients · Sessions · Training & Packages
Beauty Salon / BarberClients · Appointments · Services & Packages
Photographer / VideographerClients · Sessions · Services & Packages
Repair / Maintenance ServiceCustomers · Service Visits · Services & Parts
Cleaning / Home ServicesClients · Service Visits · Services & Packages
B2B Sales / WholesaleBusiness Clients · Meetings · Products & Services
Retail / SellerCustomers · Appointments · Products
Real Estate AgentClients · Viewings · Properties & Services
Event Planner / OrganizerClients · Events · Services & Packages

General

  • General CRM — Manage customers, appointments, sales, and payments in one place.

Lessons & Appointments

  • Driving Instructor / Driving School — Manage students, lessons, packages, sales, and payments.
  • Tutor / Private Teacher — Manage students, lessons, packages, sales, and payments.
  • Clinic / Practitioner — Administrative tracking for patients, visits, services, sales, and payments. This is not a medical record system.

Professional Services

  • Designer / Creative Studio — Manage clients, meetings, services, packages, sales, and payments.
  • Freelancer / Consultant — Manage clients, meetings, services, packages, sales, and payments.
  • Photographer / Videographer — Manage clients, sessions or appointments, packages, sales, and payments.

Personal Services

  • Personal Trainer / Coach — Manage clients, sessions or appointments, packages, sales, and payments.
  • Beauty Salon / Barber — Manage clients, sessions or appointments, packages, sales, and payments.

Field & Home Services

  • Repair / Maintenance Service — Manage customers or clients, service visits, services or parts, sales, and payments.
  • Cleaning / Home Services — Manage customers or clients, service visits, services or parts, sales, and payments.

Sales & Commerce

  • B2B Sales / Wholesale — Manage business clients, meetings, products or services, sales, and payments.
  • Retail / Seller — Manage customers, products, sales, and payments. Inventory and point-of-sale features are not included.

Property & Events

  • Real Estate Agent — Manage clients, viewings, properties or services, sales, and payments. This is not a property management system.
  • Event Planner / Organizer — Manage clients, events, services, packages, sales, and payments.

Choose your business type

Choose the wording that best fits your work.

You can change your business type later in Settings. Changing profiles does not delete or transform your customers, appointments, sales, or payment records.

This backup uses a business type from a newer app version. Its original value was kept, and General wording is shown for compatibility.

Business type · Team

You manage this Team workspace. Open Workspace settings to set its business type.

Your manager controls this Team workspace's business type. You can view it, but only the manager can change it.

Frequently asked questions

Can I adapt the CRM wording to my business without changing my records?

1.8.0: Customers, appointments, and services can now use wording that fits your business. You can change your business type later in Settings. Changing profiles does not delete or transform your customers, appointments, sales, or payment records.

Who can change the business type in a Team workspace?

You manage this Team workspace. Open Workspace settings to set its business type. Your manager controls this Team workspace's business type. You can view it, but only the manager can change it.

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