Use your CRM on a computer or tablet

Answer

You can work on a computer through the CRM browser app, or use the Android app on a compatible tablet or Chromebook. Full Personal Web access is included in Personal Pro. Team Web access belongs to the separate Team Workspace plan. Choose the same Google account and the intended workspace when continuing your work on another device.

Key facts

Browser access
app.crmsalestracker.com
Personal Web
Full workspace access with Personal Pro
Team Web
Separate Team Workspace access
Android
Phones, compatible tablets and Chromebooks
Home-screen access
Install the Web app where the browser supports PWA installation

How do I keep my phone and browser records in sync?

With an active Personal Pro plan, sign in with the Google account linked to your Personal workspace. Sync runs automatically; you can also refresh manually. Wait for sync to finish before editing the same field on another device. Your browser session survives a page reload; switching accounts remains an explicit action.

Start from the workspace you already use

For Personal use, enable the optional Personal web connection in Android and use the same Google account in the browser. Check that you opened the intended workspace before adding or editing records.

A Google sign-in alone does not create a Personal Pro purchase or grant access to someone else’s Team. Buy or restore the relevant plan through Plans and upgrades in Android.

Personal Pro and Team Workspace are separate

Personal Pro opens your Personal CRM in the browser. A Team plan opens the corresponding shared Team workspace according to your role. Buying one does not upgrade the other; you can hold both if you use both kinds of workspace.

Use a browser or the Android tablet app

The browser app works without installing a native Windows or Mac program. Where supported, add it to your home screen or install it as a PWA for a separate app window. This does not turn it into a native iOS, Windows or Mac application.

On supported Android tablets and Chromebooks, the Android app adapts to the wider screen. Pick the route that suits the device you use at your desk.

Keep a backup when moving devices

Sync helps you continue working across supported devices, but it is not a substitute for a separate backup. Before replacing a phone, keep a backup that includes the files you need and check the restored records before clearing the old device.

Frequently asked questions

How do I keep my phone and browser records in sync?

With an active Personal Pro plan, sign in with the Google account linked to your Personal workspace. Sync runs automatically; you can also refresh manually. Wait for sync to finish before editing the same field on another device. Your browser session survives a page reload; switching accounts remains an explicit action.

Can I use the CRM on a Windows PC or Mac?

Yes, through the browser app. Personal and Team access follow their respective plans; there is no separate native Windows or Mac app.

Does a Team subscription include Personal Pro?

No. Team Workspace and Personal Pro are separate. Your Team access does not upgrade your Personal workspace.

Do I need Personal Pro for the free Android core?

No. Local Personal customer records, appointments, sales, payments and the other free core features remain usable on Android.

Get it on Google Play

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