PDFs and photos attached to the customer

The paper that follows a customer

Every trade accumulates documents that belong to a person rather than to a folder. A signed contract. A photograph of the damage before the repair. A measurement sheet. A copy of a licence. They usually end up in the phone gallery, indistinguishable from three thousand other photos, or in a drawer.

Attaching them to the customer record puts them where they will be looked for.

• Signed contracts and agreements as PDFs
• Before-and-after photographs of the work
• Photographs of a serial number or a damaged part
• Scanned identity or licence documents
• A handwritten measurement sheet, photographed

How it handles permissions and storage

Files are chosen through the Android system picker, which is what lets the app avoid asking for a storage permission at all — you grant access to one file, at the moment you pick it, and nothing more. The file is then copied into the app own private storage, so moving or deleting the original later does not break the attachment.

Because it is a copy, attachments are included in the app storage footprint. Large scans add up; a photo per customer will not.

The current limit, stated honestly

In a team workspace, attachments stay on the device that added them. The record syncs, the file does not — file sync is a planned addition rather than something quietly implied. The app says so on screen rather than letting a colleague tap an attachment that is not there.